At BharatTRENDS, we want you to have a smooth shopping experience. We offer a 5-day return policy, which means you can request a return within 5 days of receiving your order, subject to the conditions below.
Return Eligibility
To be eligible for a return:
- The return request must be submitted within 5 days of delivery.
- The product must be unused, unworn, and in the same condition in which you received it.
- The product must be returned with its original packaging and tags, where applicable.
- You must provide your order details or proof of purchase.
Return Shipping & Processing Fee
For customer-initiated returns due to reasons such as change of mind, incorrect selection, or simply not wanting the product, a return shipping and processing fee of ₹60 to ₹100 will apply.
The exact fee will be determined based on the customer's return address and applicable shipping charges and will be communicated at the time the return request is approved.
The applicable return fee will be deducted from the eligible refund amount.
No return fee will be charged for products that are confirmed to be defective, damaged during delivery, or incorrectly delivered due to an error on our part.
How to Request a Return
To request a return, please contact us at:
Email: bharattrends.info@gmail.com
Please include your order number and reason for the return.
If your return is approved, we will provide you with the return instructions and details regarding the applicable return fee.
Please do not send any product back without receiving return approval from us first. Products sent without prior approval may not be accepted.
Return Address
Approved returns should be sent to:
Muhammadpur – Kamarbari Road
Newtown, Kolkata
West Bengal – 700135
India
Damaged, Defective or Incorrect Items
Please inspect your order immediately after delivery. If you receive a damaged, defective, or incorrect product, contact us as soon as possible at bharattrends.info@gmail.com with your order details and supporting photos/videos.
After reviewing the issue, we will provide an appropriate resolution. Eligible damaged, defective, or incorrectly delivered items will not be subject to the ₹60–₹100 return fee.
Non-Returnable Items
Certain products may not be eligible for return, including:
- Perishable goods
- Personalized or customized products
- Certain personal-care or hygiene products
- Hazardous materials, flammable liquids, or gases
- Gift cards
- Products specifically marked as non-returnable or final sale
If you are unsure whether your product is eligible for return, please contact us before sending it back.
Exchanges
We currently do not offer direct exchanges. If you require a different product or variant, you may return the eligible item and place a new order after your return has been approved.
Refunds
Once we receive and inspect your returned product, we will notify you whether your refund has been approved.
If approved, the eligible refund will be processed to your original payment method within 10 business days.
Any applicable return shipping and processing fee of ₹60–₹100 will be deducted from the refund amount for customer-initiated returns.
Please note that banks and payment providers may require additional time to reflect the refund in your account.
If you have any questions regarding your return or refund, please contact us at:
bharattrends.info@gmail.com
Contact Us
BharatTRENDS
📧 bharattrends.info@gmail.com
Important: I changed your wording from “5-day policy but 3 days” to a consistent 5 days after delivery. Also, for transparency, the ₹60–₹100 fee should ideally be disclosed to the customer before the return is finalized, rather than appearing as an unexpected deduction.
